The attached article highlights the challenges faced by Kiva Systems in getting customers to change from historical warehousing practices and provides details on the IT which allows their robots to work.
"Today's most automated distribution centers rely on vast mazes of conveyor belts, chutes, and carousels. Human operators stand along the conveyors, near inventory shelves, grabbing products and putting them into boxes or totes rolling past them. It's the assembly-line approach that most warehouse managers are used to, and it hasn't changed much in the past 100 years. In fact, for many of them the idea of handing over their inventories to robots is a big departure, if not a crazy proposition."
http://spectrum.ieee.org/robotics/robotics-software/three-engineers-hundreds-of-robots-one-warehouse
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